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SolutionsFor Mortgage Brokers

Every application, from enquiry to settlement, in one place.

Your aggregator CRM, your email, your spreadsheets, and your shared drive don't talk to each other. ZiplineOS gives you one pipeline for every deal — capture the fact-find, chase the documents, keep compliance evidenced, and see exactly where every file sits.

For independent brokers and growing brokerages who've outgrown spreadsheets, sticky notes, and "which folder was that in?"

Live now · Your clients' data hosted in Australia.See how it works

You didn't get accredited to become a data-entry clerk.

The deal is the easy part. It's everything around it — the chasing, the re-keying, the where-is-that-document — that eats your week.

The stack doesn't connect

Aggregator software for lodgement, a CRM for contacts, email for everything else, and a drive full of PDFs. The same client details get typed in four times.

Document chasing never ends

Payslips, bank statements, IDs, contracts of sale — collected over email, half of them missing, and no clear view of what's still outstanding on each file.

Compliance lives in your head

Needs analysis, best-interests file notes, and NCCP evidence scattered across emails and documents. Fine — until an audit or a complaint asks you to prove it.

No line of sight on the pipeline

Which deals are waiting on the client? Which are at the lender? What's settling this month? The answer is a spreadsheet someone forgot to update.

Your loan process, on rails.

ZiplineOS models the way a deal actually moves — not "deals" and "leads" borrowed from software built to sell software. Each stage is enforced, so nothing advances until it's ready.

  1. 1
    EnquiryCRM + Input

    Capture the enquiry once

    A new lead lands in the CRM with a full activity timeline. Kick off an application in the Input pipeline and the client's details carry straight through — no re-typing.

  2. 2
    Fact-findInput + Collect

    Send a branded fact-find

    Your client gets a private, white-labelled link — no password, no login. They complete the fact-find and upload documents on their phone, and it all lands against the deal.

  3. 3
    Assess & lodgeLogic + Drive

    Work the file, not the folders

    Serviceability calculations, supporting documents, and file notes live on the one deal. Required steps are enforced — an application can't advance until the file is complete.

  4. 4
    ComplianceCompliance

    Evidence it as you go

    Needs analysis and best-interests notes are captured against the file, with rules watching for what's missing and a full audit trail on every action.

  5. 5
    SettlementTelemetry

    See the whole book

    Track what's at the lender, what's conditionally approved, and what's settling this month on a live dashboard — then trigger a post-settlement review journey automatically.

Your clients upload once. From their phone.

A branded, password-free portal shows each client exactly what's left to provide. They snap a photo, it lands against the deal — and the document chase is over.

Everything a brokerage runs on, natively connected.

Switch on the modules you need today and add more as you grow. Every one shares the same client record.

Application pipeline

Input module

A visual board of every deal by stage, with enforced workflows so no application skips a required step.

Branded client portal

Collect module

Magic-link access for clients to complete fact-finds, e-sign, and upload documents — no passwords, no friction.

Secure document vault

Drive module

Every payslip, statement, and contract versioned and stored on Australian soil, attached to the right deal.

Obligation monitoring

Compliance module

A rule library and flag inbox that surface missing evidence and compliance gaps before they become a problem.

Client & referrer nurture

Broadcast module

Automated review, refinance, and fixed-rate-expiry journeys that keep your database warm without you lifting a finger.

Pipeline & settlement reporting

Telemetry module

Live dashboards for conversion, settlements, and where every dollar of the book sits — built without a spreadsheet.

Less admin. More settlements.

Hours back every week

Stop re-keying the same client details across five systems. Capture once, and it flows through every part of the process.

Compliance you can evidence

Enforced steps, file notes, and a full audit trail on every file — so when someone asks who did what and when, you have the answer in seconds.

Your clients' data stays in Australia

Client records, documents, and financials are hosted on Google Cloud in Sydney — built for the Privacy Act and Australian data-sovereignty expectations.

One platform, not twelve tabs

CRM, document collection, workflows, compliance, and reporting share the same data. No connectors, no overnight syncs, no copy-paste.

Questions from Mortgage Brokers

Give your week back to writing loans.

ZiplineOS is live. Create your account and run every application, document, and compliance obligation on one platform — hosted in Australia.

Every module, live and connected on day one
Your clients' data hosted in Australia
Guided onboarding to get you running fast

From $129/month · no credit card to start

Rolling out across a larger team? Talk to our team.