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SolutionsFor Financial Planners

From fact-find to annual review, one advice practice.

Advice is a relationship that runs for years — fact-finds, SOAs, ongoing service, annual reviews, fee disclosure, and best-interests evidence at every step. ZiplineOS runs the whole engagement on one platform, so your team spends its time advising, not administering.

For financial planning practices who want to scale client relationships without drowning in review cycles and compliance paperwork.

Live now · Your clients' data hosted in Australia.See how it works

The advice is the easy part. The paperwork isn't.

Every ongoing client is a recurring cycle of preparation, review, and evidence. Multiply that across the book and the practice runs you, not the other way around.

Review cycles run on reminders

Annual reviews, ongoing service, and fee disclosure all have dates that matter. Managing them in a calendar and a spreadsheet doesn't scale past a handful of clients.

Fact-finds and documents scatter

Client information comes in over email, forms, and phone calls, then lives in different places. Prepping for a review means reassembling the client from scratch.

Best-interests evidence is fragile

File notes, the basis for advice, and consent are only as good as the discipline of whoever recorded them — and that's exactly what a review will test.

The tech stack fights you

A CRM here, a document tool there, an e-sign service, a fee system — none of them share data, so the practice spends its margin on admin and reconciliation.

The advice relationship, on one platform.

ZiplineOS models advice the way you deliver it — an ongoing engagement, not a one-off transaction — with compliance captured as a natural part of each step.

  1. 1
    OnboardCRM + Collect

    Capture the fact-find cleanly

    New clients complete a structured fact-find through a branded, password-free portal, and it lands straight onto their record — no re-keying, no lost forms.

  2. 2
    AdviseInput + Drive

    Prepare and deliver advice

    Run advice preparation as a workflow, with supporting documents and the basis for advice attached to the client and versioned in one vault.

  3. 3
    ComplianceCompliance

    Evidence best interests as you go

    File notes, the basis for advice, and consent are captured against the client, with a rule set watching for gaps and a full audit trail behind every action.

  4. 4
    Ongoing serviceBroadcast + Invoicing

    Automate reviews and disclosure

    Annual review and fee-disclosure cycles fire automatically, and fees are raised and recorded against the client — the recurring engine of the practice, on autopilot.

  5. 5
    ReviewTelemetry

    See the whole book of clients

    A live view of who's due for review, who's outstanding, and the health of every ongoing relationship — so nothing slips and no client feels forgotten.

Best interests, evidenced before the audit asks.

Rules watch every file for missing SoAs, fee disclosure, and CPD gaps and surface them in one inbox — so nothing is reconstructed the week before a review.

9:41
app.ziplineos.com.au/compliance/inbox
Z
Compliance inbox
6 open · Advice review
2 critical
CriticalWarningInfo
CriticalOpened 2d ago
Best-interests duty not evidenced
Marcus Whitfield · ADV-40218
PNPriya Nandan
CriticalOpened 4d ago
Fee disclosure missing
Halloran Family Trust · ADV-40191
PNPriya Nandan
WarningOpened 6d ago
SoA older than 12 months
Elena Kostova · ADV-39877
TFTom Feeney
WarningOpened 9d ago
Risk profile mismatch on rebalance
Devlin & Ruiz Super Fund · ADV-39802
SBSarah Bhatt
WarningOpened 11d ago
Adviser CPD hours below threshold
Nathan Ojo · ADV-39744
TFTom Feeney
InfoOpened 14d ago
Client contact details unverified
Grace Lim · ADV-39610
Unassigned
Showing 6 of 6 open · SLA breach in 2

Your whole practice, on one record.

Deploy what you need now and grow into the rest. Every module shares the same client relationship.

Client relationships

CRM module

A single, complete view of every client, household, and interaction across the life of the relationship.

Fact-find & review portal

Collect module

Branded, password-free portals for fact-finds, review prep, and document collection — straight to the client record.

Best-interests evidence

Compliance module

Capture file notes, basis for advice, and consent, monitored by a configurable rule library with a full audit trail.

Review & disclosure automation

Broadcast module

Automated annual-review and fee-disclosure journeys so ongoing service runs on time, at scale.

Advice fee management

Invoicing module

Raise and record ongoing and fee-for-service advice fees against each client, connected to the rest of their data.

Practice reporting

Telemetry module

Live dashboards on reviews due, ongoing-service health, and revenue — the state of the practice at a glance.

More time advising. Less time evidencing.

Hours back every week

Stop re-keying the same client details across five systems. Capture once, and it flows through every part of the process.

Compliance you can evidence

Enforced steps, file notes, and a full audit trail on every file — so when someone asks who did what and when, you have the answer in seconds.

Your clients' data stays in Australia

Client records, documents, and financials are hosted on Google Cloud in Sydney — built for the Privacy Act and Australian data-sovereignty expectations.

One platform, not twelve tabs

CRM, document collection, workflows, compliance, and reporting share the same data. No connectors, no overnight syncs, no copy-paste.

Questions from Financial Planners

Scale your advice, not your admin.

ZiplineOS is live. Get started today and run fact-find to annual review — and every compliance obligation — on one platform, hosted in Australia.

Every module, live and connected on day one
Your clients' data hosted in Australia
Guided onboarding to get you running fast

From $129/month · no credit card to start

Rolling out across a larger team? Talk to our team.